Introducing Ser Services Equipments Supplier
We’re Ser Services Equipments Supplier and we’re proud to be innovators of the highest standard, using cutting-edge technologies to lead the industry forward. Through meticulous and reliable work, our company has become known as a top Construction Equipment Manufacturer. Have a look at our construction equipments and transportation and let us know if you have any questions about our process.
Introducing Ser Services Pty Ltd
About Our Company
Here for You
With years of expertise and experience, Ser Services Pty Ltd is proud to be regarded as a manufacturing leader. Every decision is inspired by our main mission, which is to provide the highest standard of product and services to both retailers and customers.
In this rapidly changing industry, we’ve realized the importance of continually updating our approach to stay relevant in the market, and are committed to just that. We invite you to browse through our inventory and contact us with any questions.
Where the Passion Begins
River Watts is an essential part of the team, and has been with Ser Services Pty Ltd since the very beginning. As our General Manager, they’ve ensured that countless clients receive exactly what they need and are completely satisfied.
Customer Service Lead
Since joining Ser Services Pty Ltd, Jesse Neimus has played a crucial role in the continued success of the company. Their exceptional skill set, true passion and creativity has inspired massive growth.
After a thriving career in many different companies, Ser Services Pty Ltd was pleased to welcome Morgan James to the team. As a motivated, results-oriented collaborator, they’ve helped to make us what we are today.
Simranjot Singh Virk
Managing Director & Owner
Since joining Ser Services Equipments Supplier, Simranjot Singh Virk has played a crucial role in the continued success of the company. Their exceptional skill set, true passion and creativity has inspired massive growth.
You Asked, We Answered
At Ser Services Pty Ltd, we want you to have a seamless and enjoyable experience from start to finish. To that end, we’ve compiled a FAQ list below that covers the most common questions we receive. Have a look, and if there’s something missing, please send us an email or give us a call and we’ll be happy to help out.
Do you accept returns?
''Refund Policy of Ser Services Equipments Supplier''This Refund Policy ("Policy") applies to the following purchases: Used Machinery and Equipments.
(a) We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Refund Policy ("Policy").
(b) Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law.
(c) Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.
2. Australian Consumer Law(
a) Under the Australian Consumer Law:
(i) Our goods and services come with guarantees that cannot beexcluded under the Australian Consumer Law. For major failures with the service, you are entitled.(A) to cancel your service contract with us; and(B) to a refund for the unused portion, or to compensation forits reduced value.
(ii) You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
(b) We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
(c) The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.
(d) If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.
(e) Further information about the Australian Consumer Law and these ConsumerGuarantees is available from the website of the Australian Competition andConsumer Commission.
(f) If a product or service which you purchased from us has a major failure (asdefined in the Australian Consumer Law) then you may be entitled to a replacement or refund. You may also be entitled to compensation for any reasonably foreseeable loss or damage resulting from that major failure.
(g) If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced.
3. Cancellation and Change of Mind(a) We do not offer any refund if you change your mind, or find the same product or service cheaper elsewhere.
4. Products Damaged During Delivery
(a) In the event that the product you ordered has been damaged during delivery:(i) Please contact us as soon as possible.(ii) Any damaged product must be returned in the condition in which it wasreceived, together with any packaging and other items which you received with the damaged product.
(b) We will arrange to repair or collect the damaged product and replace it with an equivalent product, or to refund it, provided that you have contacted us within 10 days from the date of receiving the product.
(a) Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service purchased by you if:(i) You misused the said product in a way which caused the problem.(ii) You knew or were made aware of the problem(s) with the product orservice before you purchased it.(iii) You asked for a service to be done in a certain manner, or you asked foralterations to a product, against our advice, or you were unclear aboutwhat you wanted.(iv) Any other exceptions that apply under the Australian Consumer Law.
6. Shipping Costs for Returns
(a) In the event that a product you have purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law, we shall bear any cost of shipping the said product (the "Returned Product") back to us, as well as any cost of shipping any replacement product to you.
(b) If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.
(c) If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including underthe Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost.
(d) In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.
7. Response Time
(a) We aim to process any requests for repairs, replacements or refunds within within 24 hours days of receipt.
8. How to Return Products
(a) You can contact us at the end of this Policy to discuss a return using the information.
(b) Unless otherwise defined in our sole discretion, we shall pay all refunds in the same form as the original purchase or to the same account or credit card used to make the original purchase.
(c) To be eligible for a refund, repair or replacement, you must provide proof of purchase.
(d) You may be required to provide a government issued identification to qualify for a refund, repair or replacement.
9. Contact Us
(a) If you wish to speak to us about this Policy or about any refund, repairs or replacements, please contact us at: email@example.com.
If you still haven’t found an answer to your question, reach out and we’ll get back to you ASAP.
Ser Services Pty Ltd Features
Setting New Standards
For years, we’ve been proud to be recognized as the leader in our industry. To stay on top, we’ve worked with various field professionals to make sure everything we produce represents the quality and responsible manufacturing process we believe in.
We’re often recognized for our high-quality manufacturing, a direct result of our commitment to excellence throughout the years. Day in and day out, we work hard to make sure our standards not only remain, but are continuously pushed higher.
We have strict standards when it comes to our manufacturing process, and never settle for less. We’re constantly innovating and improving to meet the latest needs of our clients, and do whatever it takes to ensure complete satisfaction.